Billing policy 收费政策 - 内分泌科

It is a requirement under Medicare Australia guidelines to provide informed financial consent to all patients. This information is provided so you can make informed decisions about the care you require and the associated expenses.

根据澳大利亚联邦医疗保险（Medicare Australia）的准则, 诊所必须向所有病患者提供有关的医疗收费。病患可根据相关资料，做出明智并知情的确定。

Below is a list of the type of consultation and the related expenses charged by Dr Yee Kim Ku, Dr Pui Yee Wu, and Dr Chee Shang Tang in year 2025. Please be aware that the fee will be adjusted yearly to keep up with the inflation.

以下是咨询古医生 ( Dr Yee Kim Ku), 胡醫生 ( Dr Pui Yee Wu), 及 陈医生 (Dr Chee Shang Tang) 的相关收费. 并请注意，费用将会跟着每年的通货膨胀率做出调整.

Kindly note that we have three individual female endocrinologists available at our clinic. When you first contact us for an appointment, you may be offered the earliest available slot with any of them. Please be aware that follow-up appointments must be made with the same doctor.

请注意，我们诊所共有三位女性内分泌科专科医生。在您首次预约时，我们可能会为您安排最早有空的医生, 但您的后续复诊，也必须由同一位医生继续跟进。

Alternatively, you may choose to stay with the endocrinologist specifically referred by your GP, if preferred. However, please note that the waiting time may vary depending on the doctor's availability.

另外，您也可以选择由您的家庭医生（GP）指定的内分泌科医生诊治。但请注意，根据医生的排班情况，等候时间可能会有所不同。

If you decide to change to a different endocrinologist at any point, a new referral will be required, and you will be considered a new patient for the newly selected doctor.

如果您后期决定更换另一位医生，您则需要重新提供转诊推荐信，并且在新医生处将被视为新病人。

The quoted fee may vary if you have not followed up with the doctor as advised. If you have not seen the doctor for more than nine months, you will be considered a new patient, as your medical condition will require reassessment. In this case, a new referral will be necessary, and you will be charged for an initial consultation.

如果您未按医生建议进行复诊，费用可能会有所变动。如果您已有九个月以上未就诊，您将被视为新病人，因为医生需要重新评估您的健康状况。在此情况下，您需要提供新的转诊推荐信，并将按首次就诊费用收费。

Similarly, if you are a review patient but present with a new medical condition, you will also be classified as a new patient, as the doctor will need to evaluate the new issue. A new referral will be required, and you will be billed for an initial consultation.

同样地，如果您是复诊病人但出现了新的健康问题，医生也需对该新情况进行评估，您将被视为新病人，需要新的转诊推荐信，并收取首次就诊费用。

However, if the doctor has recommended an annual review with a new GP referral, you will be charged the standard annual review fee. For example:

• Standard review: Fee is $210, Medicare rebate is $76 — gap fee is $134

• Annual review: Fee is $285.90, Medicare rebate is $151.90 — gap fee remains $134

然而，如果医生建议每年进行一次复查，并附带新的家庭医生转诊推荐信，您将被收取标准年度复查费用。例如：

• 标准复查：费用为$210，医保返还为$76 —— 自费部分为$134

• 年度复查：费用为$285.90，医保返还为$151.90 —— 自费部分仍为$134

A short Telehealth consultation will be arranged for doctor to redo your lost script or pathology/ radiology referral forms, which will incur a fee of $68.35 with Medicare rebate of $43.35.

如需医生通过远程医疗重新开具遗失的处方或化验/放射检查申请单，将安排简短远程会诊，费用为$68.35，医保返还为$43.35。

Payment of the consultation fee is required at the time of your appointment. For standard telehealth consultations, card pre-authorisation is now required prior to your session. A secure paylink from Tyro will be sent to you separately, and the doctor will be unable to proceed with your appointment until the pre-authorisation is completed. You will only be billed for any outstanding amount or the consultation fee after the appointment.

您必须在预约时支付会诊费用。对于常规远程会诊，我们现在要求在会诊前进行银行卡预授权。您将收到一条由Tyro发送的安全支付链接，医生在您完成预授权之前无法进行会诊。仅在会诊结束后才会对您收取任何未结费用或会诊费。

Please note that your information may be used for billing purposes, including the management of outstanding accounts. If you do not consent to this, we regret that we will be unable to proceed with your care, as this is a necessary part of our practice policy.

请注意，您的信息可能会用于账单管理及未结费用的处理。如您不同意，我们将遗憾地无法为您提供医疗服务，因为这是我们诊所政策的一部分。

Please note you will need a referral for specialist consultation in order to claim Medicare rebate. A referral from a general practitioner (GP) to a specialist lasts 12 months, unless noted otherwise. Referrals from specialists and consultant physicians are valid for 3 months. It is patient’s responsibility to make sure the referral is up to date.

请注意，若要申请医保返还，您需持有有效的转诊推荐信进行专科就诊。来自家庭医生（GP）的转诊信有效期为12个月（除非另有说明），而来自专科医生的转诊推荐信有效期为3个月。患者有责任确保转诊推荐信在有效期内。

If your referring practitioner no longer practices at the same address or if their provider number is no longer valid, you will be required to obtain a new referral—even if your current referral is less than 12 months old. Similarly, if you have changed to a new GP at a different practice and would like us to send correspondence to the new clinic, a new referral will also be required.

如果为您开具转诊推荐信的医生不再在原地址执业或其医疗编号已无效，即使当前转诊信未满12个月，您也需要重新获取一份新的转诊推荐信。同样地，如果您已更换家庭医生，并希望我们将报告发送到新的诊所，也需要提供新的转诊推荐信。

We can assist you in claiming your Medicare rebate after paying your consultation fee. The rebate from Medicare will go straight back into your bank account. You must register your bank account details with Medicare before your consultation, online or phone Medicare on 132 011.

在您支付会诊费用后，我们可以协助您申请医保返还。医保返还款将直接打入您登记的银行账户。请务必在就诊前通过在线方式或拨打132 011向Medicare注册您的银行账户信息。

Alternatively, we can assist you with Medicare claims via our Tyro terminal at the clinic. To use this service, please present a debit card on the day of your visit. The rebate will be credited instantly to your bank account.

您也可以在诊所通过我们的Tyro终端设备申请Medicare返还。使用该服务时，请在就诊当天携带您的储蓄卡，返还款将即时打入您的银行账户。

*** Patients with no Medicare will need to pay the full fee and do their own claim from their private health fund.

*** 没有Medicare的患者需支付全额费用，并自行向其私人医保基金申请理赔。

Please be advised that if you failed to cancel or reschedule your appointment within 24 hours prior, a penalty fee of $50 will be applied before we will rebook you for another appointment. For new patients, we will require you to pay upfront fee and a penalty before we offer you another appointment if you failed to show up without prior notice. No future appointment will be offered to patient who fails to show for two times.

请注意，如果您未能在预约时间前24小时内取消或重新安排预约，将会被收取$50的违约金，且在支付该费用前我们将无法为您重新安排就诊。对于新患者，如您在无提前通知的情况下未出席预约，我们将要求您预付费用及违约金后，才可再次预约。如有两次无故缺席记录，将不再为您安排未来预约。